Privacy Policy

Last Updated: 28th December 2024

At Shopa Nation ("we," "us," "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from www.shopanation.com (the “Site”).

1. Personal Information We Collect
      When you interact with our Site, we collect the following information:
      1.1. Device Information
        When you browse the Site, we automatically collect certain details about your device, including:
        • Your web browser, IP address, time zone, and cookies are installed on your device.
        • Information about the web pages or products you view, how you arrived at the Site (e.g., search terms or referring websites), and how you engage with the Site.
          We collect device information using:
          • Cookies: Data files placed on your device that may include unique identifiers. Learn more about cookies and how to disable them at www.allaboutcookies.org.
          • Log Files: Records of actions on the Site, including your IP address, browser type, internet provider, referring/exit pages, and timestamps.
          • Web Beacons, Tags, and Pixels: Electronic tools used to understand your browsing behavior on the Site.
            1.2. Order Information
              When you make a purchase or attempt to make a purchase, we collect:
              • Name, billing/shipping address, email, phone number, and payment details (e.g., credit card numbers).
              1.3 Combined Information
                For the purposes of this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

                2. How We Use Your Personal Information
                  We use the Personal Information collected for the following purposes:
                  1. Order Fulfillment: To process payments, arrange shipping, and provide order confirmations or invoices.
                  2. Communication: To respond to inquiries or provide updates about your orders.
                  3. Risk and Fraud Prevention: To screen suspicious activities or fraudulent transactions.
                  4. Marketing and Personalization: To share tailored advertisements and promotional content based on your preferences.
                  5. Site Optimization: To analyze user activity and improve the Site’s performance and functionality.

                    3. Sharing Your Personal Information
                      We share your Personal Information with trusted third parties to support the operation of our services and enhance your experience, including:
                      • Shopify: Our e-commerce platform that powers our online store. You can read Shopify's privacy policy here.
                      • Google Analytics: Used to analyze user behavior and improve our services. Learn more about how Google processes your data here and opt out of Google Analytics here.
                        Additionally, we may disclose your Personal Information in the following circumstances:
                        • Legal Compliance: To comply with applicable laws, regulations, court orders, or subpoenas.
                        • Protection of Rights: To enforce our agreements, protect our rights, or resolve disputes.
                          We ensure that all third parties receiving your data adhere to strict confidentiality and data protection requirements.

                          4. Behavioral Advertising
                            We use your Personal Information to provide targeted advertisements and promotions. For more information on targeted advertising, visit the Network Advertising Initiative.
                            You can opt out of targeted advertising:
                              Alternatively, opt out using the Digital Advertising Alliance portal.

                              5. Do Not Track
                                Our Site does not currently alter data collection practices in response to "Do Not Track" signals from browsers.

                                6. Your Rights
                                  If you are located in the European Union (EU), you have the right to access, correct, update, or delete the personal information we hold about you, subject to legal obligations. We process your data to fulfill contracts (e.g., processing and delivering your orders) or pursue legitimate business interests, such as improving our services, enhancing security, and conducting lawful marketing activities.
                                  Please note that your data may be transferred outside the EU, including to Canada and the United States, where different data protection standards may apply; however, safeguards like Standard Contractual Clauses (SCCs) are implemented to protect your information.
                                  To exercise your rights or for inquiries, contact us at privacy@shopanation.com. If you feel your concerns are not adequately addressed, you may lodge a complaint with your local data protection authority.

                                  7. Data Retention
                                    We retain your Order Information for our records as long as necessary to fulfill the purposes for which it was collected, including processing orders, maintaining account records, and providing customer support. If you request deletion, we will remove your data, subject to any legal, regulatory, or contractual obligations that require us to retain certain information, such as for tax, audit, or compliance purposes.

                                    8. Changes to This Privacy Policy
                                      We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or operational requirements. Any updates will be posted on this page, and the "Last Updated" date will be revised to indicate the most recent version. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

                                      9. Underage Individuals
                                        Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we discover that we have inadvertently collected data from a minor, we will promptly take steps to delete the information from our records.

                                        Contact Us

                                        For questions, concerns, or complaints about this Privacy Policy, you can reach us at:
                                        Email: privacy@shopanation.com